VERY IMPORTANT INFORMATION...PLEASE NOTE!
FOR PROGRAM PROMOTIONAL PURPOSES, PHOTOGRAPHS AND/OR VIDEOS MAY BE TAKEN OF PARTICIPANTS FROM TIME TO TIME. IF YOU DO NOT WISH TO HAVE YOU OR YOUR CHILD’S PHOTO TAKEN, PLEASE NOTIFY THE WILBRAHAM PARKS & REC DEPT. IN WRITING PRIOR TO THE PROGRAM START. PLEASE NOTIFY THE PHOTOGRAPHER AND/OR CLASS INSTRUCTOR AS WELL..
*NEW* - A calender of programs that are tentatively scheduled for the 2009 season has been posted. This calender will give you a rough idea of when registration dates are held. Please note, program names and dates are subject to change.
REGISTRATION INFORMATION
· Registration may be done for most programs online once an online account has been opened. A small on-line convenience fee will be included for actual registrations only. There is no fee to open an account.
· Registration are held Monday - Friday from 8:30AM to 4:00PM at the WPRD.
· Registration by mail will be accepted with proper registration forms and payment. Please don’t mail a check without a registration form.
· Out-of-town registrations are welcome for indicated programs with an additional charge.
· All programs are offered on a first-come, first-serve basis. Late registrations will be accepted based on available space.
· Any check returned for insufficient funds is subject to a $25.00 charge.
· All dates, times, and prices are subject to change at the discretion of the Parks & Recreation Director and/or the Recreation Commission.
REGISTRATION DEADLINES
Deadlines are used as a tool to determine whether there is enough interest in a program to run it.
Late registrations will be accepted based on available space.
LATE FEES: Late fees for all activities will be assessed the first day after the registration deadline in the amount of $10.00. Late fees are not assessed to penalize, but to encourage residents to register on time so the staff can have sufficient time to plan programs, order enough program supplies and meet various league requirements. Late fees are not refundable. Online registration for many programs is extended without a late
fee through the weekend following the Friday in-office deadline .
REFUND/CANCELLATION POLICY
The WPRD reserves the right to cancel, postpone or combine classes, adjust costs and change coaches, location or instructors or refund policies.
· In the event a program is cancelled by the WPRD, you will receive a full refund.
· Generally for recreational sports programs, if you notify the WPRD prior to the registration deadline, you will receive a refund minus an assigned administrative charge. Each program run by the WPRD has unique constraints. Check the form for the specific refund policy on the program you are registering for at the time of registration.
TRIP REFUNDS: A refund will be given (minus an assigned administrative fee) only if requested one month prior to the date of the trip. Please note exceptions on registration form. Please allow at least 10-15 business days for a refund check to be processed.
PROGRAM
CONFIRMATION
With our online registration program, you will receive a confirmation when you have registered for a program. We will contact you only if there is a problem or change.
WAITING LISTS
· All registrations are accepted on a “first come-first serve” basis. If your desired program is filled, you will be notified and placed on a waiting list. When and if an opening becomes available, we will go to the waiting list to fill the spot.
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